Question 1

What types of sarees do you offer?

Accepted Answer

We specialize in authentic Kanchipuram sarees, including pure handloom Kanchipuram silks, pure silks, pure handloom cotton sarees, silk cotton and dupion silk.

Question 2

Do you offer refunds or exchanges?

Accepted Answer

All sales are final, and we do not offer refunds or exchanges. Please review your order carefully before purchasing.

Question 3

How long does delivery take?

Accepted Answer

We deliver online orders within 0 to 7 days. Delivery times may vary based on your location.

Question 4

Is in-store pick-up available?

Accepted Answer

Yes, we offer in-store pick-up for customers within Chennai city from Monday to Friday.

Question 5

Do you offer free shipping?

Accepted Answer

Yes, we provide free shipping for orders above ₹5000 within India and for orders over $75 outside India.

Question 6

How can I track my order?

Accepted Answer

Once your order is shipped, you will receive a tracking number via email or WhatsApp, allowing you to track the status of your delivery.

Question 7

Do you ship internationally?

Accepted Answer

Yes, we ship internationally, with free shipping available for orders over $75.

Question 8

Can I place a custom order?

Accepted Answer

For inquiries about custom orders or specific requests, please contact our customer support team directly.

FAQ

Frequently asked questions