FAQ | Radhmaya

Do you offer refunds or exchanges?

All sales are final, and we do not offer refunds or exchanges. Please review your order carefully before purchasing.

Can I place a custom order?

For inquiries about custom orders or specific requests, please contact our customer support team directly.

Do you ship internationally?

Yes, we ship internationally, with free shipping available for orders over $75.

Do you offer free shipping?

Yes, we provide free shipping for orders above ₹5000 within India and for orders over $75 outside India.

Is in-store pick-up available?

Yes, we offer in-store pick-up for customers within Chennai city from Monday to Friday.

What types of sarees do you offer?

We specialize in authentic Kanchipuram sarees, including pure handloom Kanchipuram silks, pure silks, pure handloom cotton sarees, silk cotton and dupion silk.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp, allowing you to track the status of your delivery.

How long does delivery take?

We deliver online orders within 0 to 7 days. Delivery times may vary based on your location.